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Advice You - Dear Sirs -or- Is Anybody Home?
You've read all about the all-important need to provide quality customer service - follow up - if you're selling A According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product NYTHING online (or off). Now, before you groan and flip further into this ezine, take a moment and read on! Cus ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in omer service CAN and DOES make or break your
business. How often have you purchased some service or product onl lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. ne only to wait and wait to hear
from that company? I'm not talking about the
"here's your receipt" autoresponde here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe , though of
course that is vital, too. I'm talking about
that personally written note that says you
meant some d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro thing to that merchant! Think about it... Somewhere someone is online at this very moment spending their own har ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc -
earned cash to purchase something from someone. No doubt they'll find, hopefully, the receipt that says "oh y easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi s, we took your money." But,
don't you think they deserve just a bit more? There is a HUGE amount of TRUST on th nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically buyer's
part in parting with their cash. He or she
should mean enough to the merchant that a real
live pers and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ on follows-up and says "Thank you!" At our own service, http://www.mywizardads.com we take purchases extremely s ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi riously! In fact,
we OVER respond! By the time a sale has
completely finalized, our advertisers receive
up to ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a autoresponders AND a personal note
from us thanking them for using our service.
Overkill? Maybe, but we don't t dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod ink so! We are honored that that person has chosen our program above all the rest to make their purchase! Her cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin e's an example of what I mean when someone
doesn't follow through: Today, we purchased advertising. Yes, we imm tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen diately received the autoresponder receipt
(much appreciated!). But then, we had to make
the initial contact to t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel sk for information
that should have been immediately supplied to
us regarding our purchase. I don't know about
ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust ou, but that bothers me. I AM an "important"
customer, please treat me like one! Do the same and it WILL show! W y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products e are given
testimonies and receive quick notes and longer
letters from advertisers expressing their
appreciat . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de on and satisfaction. We love it! AND... they come back! In closing, NEVER underestimate the need to get out fr elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip m behind the autoresponder and type your
very own PERSONAL thank you! I know I look forward, and hope, I get one tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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