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  • Advice You - Internal IT Departments are (almost) Dead - Long Live the Service Provider

    Working in an internal IT department has its benefits. If a company has one at all, it is an indication of its revenue, after all IT staff aren't cheap. One could take this a step further and make the assumption that the package is likely to be competitive, relative to the market, and include such things as
    According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
    car allowance, interest free loans and medical cover for you and the family. Sounds pretty good doesn't it(?). What I think is missing though is the client to service provider relationship.

    The IT department is part of the furniture of the organisation, it has a monopoly on IT services within the company. L
    ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

    Examples of combination products may in
    et's explore this a little. Having an internal monopoly is bad for all parties. Think of the employee, almost without realising it he/she has limited their exposure to technology and the application of it. Of course they have, they are only going to be implementing within this single company which, presumabl
    lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

    , only works within a particular market sector, offering particular products. Now I'm not saying that this means people will have experience so narrow that it's worthless, but it will be narrow. What about the business itself then. They can only go to one source for advice and implementation. No option to us
    here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
    e the RFI, RFP approach, conduct supplier interviews or perform commercial negotiations. There are no negotiations here, you have a fixed internal rate and that's the end of it.

    When you work for the supplier (particularly a small one), chargeable utilisation is paramount and measured constantly. Apply this
    d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

    Combination pro
    with rates and you know exactly what's going on in the bank account. Senior staff don't all have their own PA's, fixed overheads are minimised down to flowers in reception and coffee beans for the techies. If utilisation or rate decreases, there is cash burn. Eventually heads need to roll, literally out of
    ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
    he door, so that the company can survive.

    If that isn't motivation for folk to deliver projects on time, to budget I don't know what is.

    Furthermore, this is fairly good motivation to establish a good working relationship with your clients so that [a] there is repeat business and [b] you've got references
    easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
    and the potential for case studies. So where does all of this sit when you're an internal IT department? It doesn't. So what, I hear you say - none of this affects me in my cosy cubicle in my centralised office for my Big Brand company. Well, be careful...you might be wrong.

    Think of this, your company can
    nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
    afford you and you're not cheap. You want a car, a bonus, a travel allowance, medical benefits, 30 days holiday, 2 weeks a year training, you want to get paid even when you're not working because you're "sick" - you are expensive.

    Stating the obvious now, this means that your employer ahs money, money to sp
    and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
    nd on IT. The question is, do you now what this means...? OK, I'll let you in on a secret. It means that other people would like that money. They would like to earn the money that currently gets paid to you. The rest is simple. You see what happens is that someone forms a company to provide IT services. Thes
    ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
    e services include your exact job, the exact job description. But there's are some differences, ones that are pretty hard for you to compete with;

    1. They'll be cheaper

    Your skills are generic IT skills, they are not location specific. So, let's go somewhere in the world where labour is cheaper and source
    ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

    Following aspects would a
    your skills.

    2. They will only charge for work that they do You cost money every day, regardless of whether you actually do anything productive or not.

    3. They will offer guarantees. No delivery, no pay - simple as that You don't offer any. If is doesn't work, you'll carry on clocking up time until it does
    dd to the challenges in developing combination products:

    Which markets to tap where the combination products can do fairly well?
    Which combination prod


    4. They will offer fixed price projects. You specify, they deliver, you pay. You won't do this, many can't do this. It's too much pressure for many.

    So there's just four reasons why your job is on the line. I know you're probably thinking that your IT department is so huge, it couldn't possibly undergo su
    cts are meaningful and rational?
    Which therapeutic categories to select?
    Which Combinations can address unmet needs of the patients?
    Do combin
    ch a massive transformation. Be careful jumping to conclusions. For many companies what you are thinking is true - at the moment. But it only takes one early adopter to be the first domino and the rest will either fall into line or fall out of business.

    Consider this. A retail bank, millions of customers, h
    tions increase the patient compliance?
    What would be the developing cost?
    How to tackle the risks encountered during combination product developmen
    undreds working in IT. If a proportion, let's say only half, where replaced by a service provider millions could be saved. If the bank passed on these savings to the customers by way of an interest rate rise, what's going to happen? Exactly, customers are going to flock over to the bank. What happens next? W
    t?

    As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
    ll the customers haven't just been magic'd from thin air, they are someone else's ex-customers so now they need to react. Here's where they decide whether to fall in line or fall over.

    So now that you know all of this you need to decide whether you are doing the right thing now to secure your future. What m
    ping new procedures for reviewing their safety, efficacy and quality.

    Professional from academic institutions, pharmaceutical industries, health care indust
    akes you different to the many thousands of other people around the globe that hold the same job title as you? Still feeling cosy?

    My final thoughts on this are that there is going to be a complete reversal in the way the experience on our resumes is judged. In the past, and to a degree in the present, you
    y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
    can "get a foot in the door" of Bank A if you've worked in Bank B. But remember, IT departments are dying so when you step out of Bank A you'll need to go over to the "light side", the services side. All of a sudden you are in a far more commercial environment. Over on this side, people take risks, people ma
    .

    As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
    e guarantees, people lose their jobs. So when you say, with an air of confidence, "I have X years experience as the manager of this that and the other for Bank A", expect to be hear in response, "I'm sorry to hear that, what part of this experience makes you think you're suitable working in our commercial or
    elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

    Companies that provide selfless information through particip
    ganisation"?

    Good luck out there. Take the initiative now, the light side beckons. A moment paused is a moment wasted. Look to your creative side, find people to collaborate with, seek clients globally and build your company. If you don't like this idea, find some who has already done this and work for them


    tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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