Advice You - Business

India, the dominant player in outsourcing touted as the “back office of the world,” would soon have to contend with a third-world rival—the Philippines.

A highly skilled English-speaking labor force. A reliable telecommunications infrastr

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

ucture. Low cost of qualified personnel. These are some significant reasons for choosing India or the Philippines for outsourcing support.

IT OUTSOURCING IN INDIA

India, a former colony of the British Empire for almost two centuries, has

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

the second-largest IT talent pool in the world, a result of its Britain-influenced education system that places great emphasis on science and mathematics. With 120,000 trained IT professionals added to the Indian workforce yearly, India is

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

gearing to be an IT giant in the third world and is ranked as the first choice of U.S. companies for software outsourcing. According to Nasscomm, a conglomerate of India-based software and services companies, Indian companies are software

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

olution provider to more than half the Fortune 500 companies.

The launch of India’s first private undersea cable has tremendously improved the international bandwidth situation. In addition, considerable bandwidth is available with the st

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

te-owned Videsh Sanchar Nigam Limited, partially owned by India’s largest business conglomerate. The privatization of telecom industry has also resulted in a significant drop in telecom rates. Observers predict that the entry of newer indu

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

stry players will see a further drop in telecom prices. In the last ten years, telecom costs in India have dropped by 85 percent.

Over the years, India has built a strong brand equity as an attractive destination for software development

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

nd support. India is host to established IT companies such as IBM, Intel, Microsoft, Oracle, Cisco, Sun, HP, and Alcatel.

OFFSHORE DESTINATION: PHILIPPINES

But the Philippines—one of the world’s second-largest English-speaking population

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

—is fast catching up to India.

With a literacy rate of 94%, the Philippines has a large pool of information technology professionals and a cost-competitive telecoms infrastructure. The country ranks third in Knowledge and Information-base

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

jobs in the 2002 Global Technology Index research done by the META Group. Three million college graduates join the workforce each year, providing a tremendous source of talent.

An American colony for close to 50 years, the Philippines ha

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

a Western-influenced culture, a unique trait that clearly distinguishes the country from other offshore destinations. Although Asian in orientation, Filipinos watch American TV and are thus able to communicate effectively in American Engl

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

ish.

PHILIPPINES: CALL CENTER HUB

In recent years, the Philippines has become the offshore destination of choice for call center outsourcing, specializing in customer support services. Because of the Filipinos’ high level of English prof

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

ciency and strong customer orientation, many leading multinationals have used the Philippines as a global center for customer service. American OnLine, the largest U.S. Internet service provider, maintains a staff of 600 at its call center

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

in Clark, Pampanga. Caltex, Procter & Gamble, Barnes and Noble, among others, have built large-scale service centers in the Philippines.

One very promising industry that has sought outsourcing support in the Philippines is the medical tra

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

scription business. The Philippines boasts a large talent pool of medical professionals, including doctors, nurses, and medical technologists. The demand for medical transcription has risen as U.S. hospitals are now required by federal reg

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

lations to convert medical records into data format. Seventeen medical transcription companies are now in operation, employing 1,200 Filipinos.

GIVING INDIA A RUN FOR ITS MONEY

While the Philippines may not be as a huge an offshore provi

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

der of web and software services as India, it holds great promise in the customer service industry. Although India does charge lower than the Philippines—for data encoding work, India charges around $4 (U.S.) versus $10 in the Philippines—

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

ore multinationals are choosing the Philippines because of the high quality of work. Moreover, Filipinos make good customer service agents not only because they are fluent in American English but also because of their helpful and friendly

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

ature.

More companies are choosing the Philippines for offshore support. Among the services offered in Philippine-based outsourcing companies are copyediting and indexing; web design and maintenance; data conversion, data warehousing, dat

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

capture and data entry; OCR and scanning services; proofreading; encoding and keyboarding; imaging services and graphics design; call center and customer service; abstracting and document conversion; typesetting; and tagging, among others

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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Yes, you can get paid to market your business and in this article, we are going to cover a couple very basic ways to do this.

Portable trade show displays are easy to assemble and dismantle. They come in various sizes, shapes, and costs. Many trade show display systems claim to be 'portable' but are not. Truly portable displays can be packed into cases and easily transported and set up. Portable displays can be customized according to your needs for different trade shows.

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