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  • Advice You - The Retailer's Role In Quality Retailing - The Emerging Scenario In India

    The Indian retail industry is thriving today. There is stiff competition among Indian and foreign retailer
    According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
    s to attract customers and retain them. In this tug-of-war, quality retailing has emerged as the solution.
    ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

    Examples of combination products may in
    The retailer who provides quality products and services along with a quality shopping experience succeeds
    lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

    in the long run.

    The quality of the product offered by the retailer has two aspects – the perceived quali
    here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
    ty and the actual quality. Perceived quality or point of sale quality refers to the image that the custome
    d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

    Combination pro
    has about the product while buying it. The actual quality or the point of use quality is the quality of t
    ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
    he product that the consumer experiences while using it. The retailer plays a very important role in build
    easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
    ing up perceived quality with the use of attractive display. The retailer is in direct contact with the cu
    nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
    tomers and so he can play a significant part in helping the manufacturer reduce the gap between actual and
    and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
    perceived quality. The retailer should also ensure quality at the various stages of the supply chain so t
    ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
    at the quality of the product is not affected.

    Another important factor to be considered for quality reta
    ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

    Following aspects would a
    iling is the quality of the services provided to the customer. Today’s customer wants a unique shopping ex
    dd to the challenges in developing combination products:

    Which markets to tap where the combination products can do fairly well?
    Which combination prod
    perience. Retailers are striving to help customers enjoy their shopping expedition as much as possible. Th
    cts are meaningful and rational?
    Which therapeutic categories to select?
    Which Combinations can address unmet needs of the patients?
    Do combin
    difference between shopping in India and shopping abroad is reducing gradually, particularly with several
    tions increase the patient compliance?
    What would be the developing cost?
    How to tackle the risks encountered during combination product developmen
    large malls coming up all over India. Customer mentality is different in different countries. Particularl
    t?

    As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
    in India, there are huge cultural differences among the people of different states, which in turn affect
    ping new procedures for reviewing their safety, efficacy and quality.

    Professional from academic institutions, pharmaceutical industries, health care indust
    their buying behavior. In this scenario, it becomes necessary for the retailer to survey the customers’ cu
    y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

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