Six Sigma In The Insurance Industry

Six Sigma is increasingly being used in many different industries. Industries such as insurance, which rely heavily on statistics, are ripe for using Six Sigma methodologies.

Eliminate the Cost, Hassle and Time Associated With Printing and Distributing Enterprise Reports

This case study explains how report management helps magazine and other industries alike improve their reporting process to be more cost and logistically efficient.

Become an Expert in Project Management!

We all aspire to be something once we have completed our education. But to be the best in any industry we need to know everything that there is to learn about this industry...

Running a Business or Managing a Business?

Growth of a business requires people to work on and not simply in the business. It is a very small amount of directors that actually understand what they are meant to do when they are a director.

Six Sigma & Change Management

Are you implementing Six Sigma in your organization? Then you definitely need to know how to manage change. Here we give you the tools to do so effectively and efficiently.

The Power of Effective Decissions on Powerful Health Care Practices

Effective decision making as the pathway to growth and fulfillment. We take a look at the fundamental skills to get and keep private practice chiropractic and other doctors on track.

Who Stole My Customer?

Having a break-in is a personal violation that creates a sense of fear, panic and confusion. The questions that race through your mind are, what happened and why me? What could we have done to prevent this? When a business experiences this, the reality is that simple measures could have prevented the customer loss.

The Four Biggest Mistakes a Supervisor Can Make

In the twenty-plus years I have been working in human resources, I have been able to see first hand the mistakes most often made by new and seasoned supervisors, managers, and others who lead employees. Over time, I have consolidated these common errors into four major mistakes. See if you or someone in your organization is making these mistakes needlessly by reviewing the following list.

Employment Strategies - The Hidden Workforce

Contrary to popular belief, there is very large and growing source of quality recruits out there waiting for you to find them. Do you have a plan to seek out and attract this hidden resource?

Is Your Business Prepared for An Natural Disaster or Emergency?

When a natural disaster such as a tornado, hurricane, earthquake or other situations strike an area, your business location is also vulnerable. Preparing a safety plan ahead of time could make the difference between getting started again or not in your business after the disaster. This article provides some quick tips to think about to help you prepare a safety plan for your business.

Write A Job Description That Works For Your Employees

The majority of job descriptions are written today for a computer system. Many are written without any purpose at all. Very few are written with the employee and their supervisor in mind. At the most basic level, job descriptions for employees need do only two things.

This Thing Called Quality- Getting It Right the First Time

In this article, we show how quality is ultimately a management responsibility. Based on Phil Crosby's ideas, quality is seen as conformance to requirements, with the ultimate goal being Zero Defects.

Call Center Performance Management

Call centers seek to challenge their practices, to employ new methods to get a comprehensive view of the performance metrics.

Leave the Profession Forever

One form of burnout comes from too much effort and idealism that blocks the necessary process of fitting into the established pace of the workplace and lasting for the long haul.