My Way Or The Highway?

As the economy and labor market improves, will some of your key people choose the highway?

The Ingredients of Accountability

Are you throwing around the word 'accountability' and no-one is catching it? This article takes a look at what practical steps you can take to improve the chances that people will be accountable for the goals they are responsible for.

How To Design Employee Communication Strategies That Engage Employees

This article is for anyone involved in communicating with employees. It explains the difference between whether your employee communication strategies engage employees or simply inform.

Inventory Reduction Frequently Asked Questions

What is the difference between inventory management and inventory reduction? How does the different focus of inventory management and inventory reduction impact the outcome? These and other key questions are answered in a straight forward no BS manner.

A Business Meta - Fore

Many professional golfers go on to develop successful and significant business interests. Greg Norman is a standout example of this. Many senior business leaders play golf at a high level. This link between success at golf and successful business may not be coincidental, the attributes required for both are very similar.

How to Design Great Performance Measures

Recently I was doing some weird kind of performance measurement when I was mulching my garden, like how could I reduce the number of shovels needed to fill the wheelbarrow, or how many wheelbarrow loads could I move in 30 minutes? Easy stuff to measure, I suppose. But I know there are lots of things you've come across that aren't that easy to measure. This article has some tips for making the hard stuff more easily measurable.

Social Life of Performance Data

We all like to know that the data we use to understand our business and organisational performance is 100% accurate. It's just not worth using if it's anything less than perfect -- isn't it? This article discusses data integrity and the social reasons why it can't be perfect (so get over it!).

Regaining World Market Share Starts With Getting Physical - And Agile

Taking dramatic steps to become agile is necessary to be a manufacturing contender in the next century. Organizations must focus on moving information and products quickly through the entire service chain- distribution, assembly, manufacture, and supply. All physical and logical events within the service chain must be enacted swiftly, accurately, and effectively. The faster parts, information, and decisions flow through an organization, the faster it can respond to customer needs.

Storm Water Management Products

Keeping track of the evolving world of storm water regulations can be a daunting task for industries that must stay adhere to these changing regulations. Adapting storm water programs and products that are approved to address specific area of pollution is an ongoing operational requirement.

A Lesson of Survival in the Always-in-Touch World

Simon sauntered. It was rare that he had the chance to take a lunchtime walk beside the city's river. He wasn't going to waste this one. And in any case, he desperately needed some space. Oblivious of the grey skies, the grey path and the rush of other grey suits weaving their way around him, he wrapped himself in his thoughts.

How Emotional Intelligence Creates Effective Leaders

Important research indicates the connection between Emotional Intelligence and effective leadership styles. The key to being effective lies in learning to handle yourself and your relationships in a positive manner. This includes Self-awareness, self-management, social awareness, and relationship management. Coaching supports and enriches the process.

Assumptions and Management

We keep telling ourselves not to assume anything, but is it really possible in management? Read on - and put on your thinking cap!

Realistic Target Setting - Part 1

Targets are essential motivators of performance improvement, but many people find setting meaningful targets very difficult. This article discusses the first 3 of 6 challenges of realistic goal setting when it comes to business performance improvement. Look out for part 2!

Measuring The Impact Of Initiatives - Even When You Don't Have Complete Control

Are you making improvements or changes to your business or organisation, and don't know with certainty what impact those changes are having? Here's how to measure the impact of your improvement initiatives on a performance result, even when you don't have total control over it.