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Management
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Implementing Total Productive Management (TPM)
Total Quality Management (TQM) and Total Productive Management (TPM) can be effective management tools when applied correctly; however, when implemented haphazardly, they can be counterproductive. This article briefly discusses some areas of concern you should address prior to implementing TPM.
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Job Made Easy With Practice Management Software
A unique story outlining the importance of having a medical practice management system and electronic medical record (emr) software installed in every medical practice. Read to find out why the healthcare industry needs to do more to implement medical practice management software into the industry.
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EMR Software Please!
New technological advancements are happening all the time in the health care industry. But what about its process for sharing and storing information? The age old process of pen and paper is still being used today. Are electronic medical records the future for the health care industry? Read this article to find out.
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How to Design Effective Employee Incentive Programs
When designed and implemented effectively, employee incentive programs can be an excellent strategic human resources tool to promote employee confidence and boost measurable performance. In fact, employee incentive programs have become an integral part of any company's competitiveness and desirability.
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Leadership and Tony Soprano
Television and movies, like history, can provide us with insights on leadership - both good and bad. The mob boss as a leader is not new. It has been explored in both movies and on television going back to the early days of both forms of entertainment. The latest television mob boss will soon be gone. Left to the world of reruns and DVDs. What was Tony Soprano taught us about leadership? Is he a leader to be emulated or to be avoided? In spite of the profession (crime), I say that many but not all of Tony’s traits are those of an effective leader regardless of the profession or field.
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Performance Evaluations - Preparing for Difficult Conversations
Does the very thought of conducting a performance evalution cause your heart rate to elevate or give you a sick feeling in the pit of your stomach? Understanding how employees might respond to you will help you prepare and make performance evaluation time stress free.
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Social Network Analysis - Are You Important?
There is a reason why an IT organization is successful. The quality of relationships that IT leaders develop with each other, customers, and other business units directly relate to the success that the IT organization achieves as a whole.
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How Important Are Retail Associates to Your Business
A study recently published by Wharton, University of Pennsylvania and Verde Group discusses the findings of a survey of 1000 randomly selected consumers. The objective of the survey was to discover what problems shoppers were encountering during their shopping experiences at retail stores and which of those problems were most likely to be discussed with others and which actually put customer loyalty at risk. The findings were, of course, predictable. In the final analysis, sales associates appear to be able to 'make or break' the shopping experience. I don't believe we really need surveys to figure this out but, given the simplicity of the findings, they will likely be of some use in convincing retailers of the reality.
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