How to Increase Your Competence

True competence is an accurate reputation that is based on your intelligence, your expertise and your knowledge. People create perceived confidence in themselves by using certain tactics, like dressing in the appropriate uniform: a white lab coat or a suit and tie.

No Sales, No Business

Sales is what keeps any organization in business. Understanding the demand for your product and/or service is the the first step in building a realistic approach to the sales process. Finding and fulfilling the needs of you clients or prospects are important elements in driving the market to your door. Knowing how to direct your clients or prospects to you and your products and/or service and relieving their distresses while creating pleasures and relief are the keys that help you build success in sales.

How to Deal With Rejection and Criticism in Business Relationships

It's important for a salesperson to have a backbone of steel and a strong constitution. The wise salesperson prepares him, or herself for anything that may happen throughout the course of a business day and is not offended if a customer turns down their proposition, even if they get a door slammed in their face.

Cognitive Dissonance and Public Commitment

Public commitments and dissonance go hand in hand. Even when we feel an action is not right, we still go through with it if we have publicly committed to such a course of action.

Training Your Staff to Ask Questions and Refer Sales

If you are in charge of sales in your store then you need to train your staff to ask questions of each customer. When a customer says something or has a problem that your company can solve your staff needs to explain to the customer how your services or company products can solve their problem and then referred them to a salesperson or the sales staff.

Pre Assessment Prior to Sales Training

The fastest way to de-motivate your very best sales people is to sit them in a room and go over inane things that they already know and could probably teach better in your industry sub-sector than the outside sales trainer that you brought in.

Copywriting, The Fundamental Skill For Any Online Business

Copywriting is the fundamental skill for starting an online business of any kind. This article will show you why, and will also show you what is the best resource to learn copywriting.

Do You Train Effectively?

Training is not the exercise of a dormant ability. Learn to hold effective training meetings by training yourself first.

Training on Demand

If you have read Tom Peters' latest book, Re-imagine!, you know minor improvements are not going to set your business apart in the future. In fact, if you don't get out on the edge, you might not even survive. Forget being 1 percent better than the competition at 100 different things - be great and unique to crush the competition.

Improper Sales Training Can Cause Burn Out

The easiest way to burn out your employees is to force them into sales positions without proper training. In my company we had set up what I called my; Bonzai Scout Teams and Blitz Marketing Teams, sales was the key.

Are You Selling By The Numbers Only?

For years, sales managers and sales trainers have been saying that sales is a ‘numbers’ game. I can recall my first sales manager telling me over 35 years ago, “If you will see enough people, you will make enough sales.” First of all what’s enough sales? Second of all, how many is enough people? Thirdly, is this the best approach to take to prospect for new business? This is why I hate clich?s and managers and sales trainers who quote them only because that is what they have heard for years.

3 Magic Questions to Ask That Will Close Any Sales Deal

Here is a simple, time tested method of eliminating 90% of your prospect's objections by asking 3 simple questions within 5 minutes of talking to your prospect. Use these methods below to qualify, warm up, gain trust and make friends with your prospects. Remember, people buy from friends, not strangers.

Sales Training Effectiveness: Increase Your Bottom Line With Sales Training That Sticks

Why are sales training programs so often unsuccessful? The typical company spends tens of thousands to hundreds of thousands of dollars to put its entire sales force through the sales training program touted to increase its bottom line numbers. But only a small percentage of participants embrace the new skills taught.

Praise Releases Energy

In the persuasion process, it is essential to realize that people will act and behave in a certain way in order to validate compliments. If you present your request in a manner that compliments or builds up your listeners, they will be much more inclined not only to follow through, but to do so eagerly. Compliments have the power to change behavior because they make the recipient feel needed and valued. The individual now has a reputation to live up to or an opportunity to prove the validity of the compliment. Besides that, it's hard to not get along and comply with people who admire you, agree with you, and do nice things for you.