The One Big Mistake You Don't Want To Make When The CEO Calls You Back

When executives call you back, be certain to steer clear of this temptation!

Step-Up To Better Sales Training!

According to best-selling author, popular keynote speaker, and President of Customersatisfaction.com, Dr. Gary S. Goodman, this is the time to invest in getting first class sales training, especially if you have been lucky enough to be promoting a product that nearly sells itself.

Who Is The Better Salesperson?

According to keynote speaker, sales coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, statistics can be misleading when they're used to judge the relative merit of salespeople. Perhaps there's only one statistic that really counts, from the seller's point of view.

You Haven't Earned the Right to Sell to Me!

Selling is more than simply an exchange of money for a product or service. It is about trust and building relationships. Learn a simple mindset that can turn your sales around.

I Was Thinking Of You

The best salespeople, according to Dr. Gary S. Goodman, an expert in sales and customer service training, develop several ways to open conversations and break the ice. This best-selling author, popular speaker, and radio and TV expert commentator, shows you how to devise your own, while providing a standard with which to pre-test its effectiveness with customers.

There Is Only One Problem With Negative Selling!

One of the newest, old ideas to catch on in sales training is the use of negativity, according to Dr. Gary S. Goodman, President of Customersatisfaction.com, sales, service & success coach, and popular keynote speaker. According to this best-selling author and radio and TV expert commentator, there's only one problem with negative selling, and it's pretty serious!

Tailor the Sale

I was watching a feature film on cable TV, It's a Great Feeling, staring Doris Day and Dennis Morgan. Doris is sitting outside the train station in Los Angeles. Three little Mexican children approach her with their musical instruments. They offer to play a song for her for ten cents . . . or leave for 15 cents.

Stop Throwing Cans!

Tim was dumbfounded at their request…

20 Essential Traits Needed For All Sales Executives

20 Essential Traits For All Sales Executives, by Mary Hanna is meant to define the essential qualities necessary for everyone interested in the art of selling. This article lists and explains the traits that are necessary for a rewarding experience in a selling career.

Why Being Aggressive Won't Get You Sales

Too many business owners, when presenting their sales pitch don’t think about whether their style could be perceived as pushy or aggressive, and don’t realise what they could be losing. In this article we consider what being pushy or aggressive looks like and how it can damage building long term relationships.

Why We Fear To Sell And How You Can Overcome It

So, you have set up your business, got the premises and office sorted and now you have to get out there and... sell! The fear of selling is something which most first time business owners suffer from and in this article we are going to look at exactly why we have this fear of selling and what you can do to overcome it.

Get Double Digit Growth In A Single Digit Growth Economy

When you do actually connect, you need to be able to build strong relationships quickly and easily.

Salespeople: Position Yourself With Power

I remember, as a child, having a salesperson call on my family. He had an appointment to discuss a correspondence course for one of us. He drove a big Lincoln, dressed richly, spoke articulately, and carried himself with confidence. It wasn't a coincidence that we bought his program without quibbling about the price.

After the Sale: What Buyers Want from the Professional

Understanding your clients' expectations is vital to your retention, the development of the relationship and the opportunity to sell them again.