Charisma in the Workplace

When jobs of high caliber, such as COO, CEO and President, are vacated, there are many qualities to be considered in an applicant, qualities such as capability, experience, and education. But the quality that is most likely to facilitate acquiring such lucrative positions, and there's no doubt about it among the experts, is that part of some personalities called charisma.

Leading Change - Don't Skimp on Training

Change leaders are often stuck when it comes to training. On implementation of new tech systems or process changes they are faced with budget contraints that often lead to project failure because of a lack of adequate training. Read on and see clearly why this happens, how to communicate the problem and make a difference today.

Employee Disengagement - The Lights Are On But Nobody's Home

The world of business is changing dramatically. Employees are no longer closely connected to their employers. The cost to the business of employee disengagement is significant. Employers can change this relationship by looking to the 21st century family as a model.

The Collaborative Humanistic Workplace

For the first time in modern history, the workforce will encompass four separate generations working side by side. The Silent Generation (born 1933-1945), Baby Boomers (born 1946-1964), Generation Xers (born 1965-1976), and Generation Yers (born 1977-1998).

Leading Change - Firefighters or Arsonists

Are you a firefighter or an arsonist? If you're leading change you better know who is who in your organization or face a crash the size of the Titanic. Read on and discover a little known phenomenon on the road to change and what you can do about it.

What Are You Doing To Reduce Staff Turnover?

Too often employers accept turnover as a cost of doing business. Their business however can be much more profitable and their customers more satisfied if they can implement a successful plan to reduce staff turnover. Actually just small improvements in turnover can increase productivity and customer satisfaction levels significantly. Here's how to do it.

Leading Change - Telling it Straight

Do you ever feel like a mushroom? Like your leaders are keeping you in the dark for a reason? You get it, they don't. If you're leading change you better 'get it' or you'll fail. Read on and see one of the biggest mistakes leaders make when leading change.

Leading Change - Listen More and Talk Less

Do you notice leaders today talking and not listening? They always seem to have 'the' answer before you ask the question. If you're leading change you best not be one of those leaders. Read on and learn the consequences of talking and not listening during time of leading change.

Data Driven Decisions

Do you use data to make important decisions at your healthcare site or do you go with gut feeling? I will show you the importance of using data to drive decisions, both for diagnosis and for making your site a more efficient work place. Using data driven decision making will improve patient health and improve income for your site.

Technician Incentive Plans

Technician Incentive Plans can improve the efficiency, productivity and profitability of your service department. This article helps you understand the importance of setting up Technician Incentive Plans that will turn your Service Department into a high performing one.

Managing Service Minutes

A study how a service manager can help turn around an entire department by paying attention to details, in short managing the minutes he has available to sell everyday. This article can help improve profitability and turn a service department into a high performance one.

Reinvention - Six Random Thoughs On By An Observer Of Business

If it ain't broke don't fix it. Back in 1964 that was sound advice. Today things move too quickly and when they break they create massive issues. To be successful, a business needs to anticipate problems and make changes before things break.

Introducing Coaching Into an Established Culture

It can be difficult to introduce change into established cultures. The use of coaching can make the transition period much smoother and produce excellent results.

7 Management Malpractices

7 different Management Malpractices and their cures.